What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, email address, mobile number, and the payment method you choose, whether that is bKash, Nagad or Rocket. We also record transaction references tied to your wallet activity so we
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can verify deposits and process withdrawals correctly. Device data — browser type, IP address, and session timestamps — is collected automatically each time you log in. We use this to keep your account secure and detect unusual access patterns. We do not collect more than we
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need. Payment wallet numbers linked to bKash, Nagad and Rocket are stored in encrypted form and are never passed to unrelated third parties. Where we share data with payment processors, it is strictly to complete your transaction. We may also hold correspondence you send through our
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support channels, including chat and email, so our team can follow up on open issues. Availability of our platform and these data practices depend on your local law and the eligible region you access from. Retention periods vary by data type — account records are held
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as long as your account remains active; transaction logs are kept as required by applicable rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.