Reference

How uttoron Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, and use our platform — and how we protect it.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access and delete dataNo third-party selling of your detailsSecure account communication
uttoron How uttoron Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply a consistent set of security and data handling practices across every part of the platform — from the moment you register to each time your bKash, Nagad or Rocket wallet is used for a transaction. Here is a clear breakdown of what that looks like in practice.

Encryption at Every Step All account data, including wallet references for bKash, Nagad and Rocket, is encrypted in transit and at rest. We use SSL across every page of the platform so your session data stays protected.
Cookie Use and Control We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie settings from within your account at any time.
Data Retention and Deletion Account records are held while your account is active. Once you request closure, personal data not required for legal or financial record-keeping is removed within a reasonable period we specify on request.
Who Can Access Your Data Only authorised team members handling account verification, payments or support can view your personal records. Payment processors like those handling bKash or Nagad transfers receive only what is needed to clear your transaction.
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete specific records, or raise a concern about how we have handled your information, our support team is the right place to start. We handle privacy requests through the same channels you use for account help — so there is no separate process to learn.

Live Chat Start a chat session from your account dashboard. Privacy and data requests are handled the same way as deposit or withdrawal queries — no separate queue.
Email Support Send your data request or privacy concern to our support email. Include your registered mobile number and the wallet type — bKash, Nagad or Rocket — linked to your account.
Account Settings Some data preferences, including communication opt-outs and cookie settings, are managed directly inside your account settings page without contacting support.

Common Questions About Your Privacy at uttoron

These are the questions we hear most often about data, account privacy and your rights. Each answer reflects our actual practices — not a copy-paste from a template.

We collect your name, mobile number, email address and the payment wallet — bKash, Nagad or Rocket — you link to your account. Device and session data is also collected automatically at login.

Wallet references are shared only with the relevant payment processor to complete your transaction. We do not sell or pass your payment details to unrelated third parties under any circumstances.

Contact us through live chat or email, include your registered mobile number and the wallet type on your account. We will confirm your identity and provide your data summary within a reasonable timeframe.

Yes. Send a deletion request through support. Data required for transaction records or legal compliance may be retained for a defined period, but we will confirm exactly what is removed and what is kept.

Transaction logs tied to bKash, Nagad and Rocket payments are retained as required by applicable financial rules. We will tell you the specific retention period for your records if you ask.

Access to our platform and the data practices described here depend on your local law and eligible region. We encourage you to review whether access is permitted under the rules that apply to your location.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.